There is only one reason anyone becomes a repeat customer to any business. The experience they had lived up to or exceeded their expectations.
I’ve been returning to this vendor for that exact reason. And with every delivery from Philipp my expectations are blown away and my satisfaction is taken to a whole new, higher level.
This order received on 1/31/17 was no exception. The livestock arrived in the usual professional packaging I’ve come to expect. I also knew there would be extras, it’s claimed on the bottom of every receipt. However I was very taken by those received today. As I removed the items I became ever more grateful for the oppotunity to make purchases from kpaquatics.
Thank you Philipp. Thank you Kara. For loving what you do and caring about us, the customers, enough to send only quality and go the extra to guarantee our satisfaction.
