Almost everything I have ordered from KP Aquatics has arrived in perfect condition. I once had a problem with sea urchins spawning during transport but Kara sent a replacement order right away. I have had a beautiful purple gorgonian from KP Aquatics for over 5 years and it is still growing. I grew up in Florida but now live in California. The gorgonians and macroalgae like Udotea, rooted Halimeda and Penicillus remind me of my childhood and are never offered in local fish stores here.