This was the first time I’ve ordered anything live over the internet. Reading some of the testimonials at other sites, I was concerned. However, KP Aquatics alleviated those concerns. They made placing my order easy and effortless. The shipping process was also effortless. I was informed in every step from preparation, to tracking and delivery. My animals arrived on schedule, alive and healthy. I even asked for an additional consideration in my order in which they obliged without hesitation. I will gladly recommend KP Aquatics to my family and friends.